Jordan Harrison

It is with great pleasure that I recommend Karri Owens for employment. I have had the opportunity to work with Karri at DealerOn where she has been employed nearly three years, and during that time, she consistently demonstrated exceptional customer engagement and a strong commitment to client satisfaction.

Karri's ability to retain customers, particularly in the face of challenging circumstances, is truly commendable. She worked diligently on a platform that, unfortunately, received limited updates, sales and product support, and was ultimately sunset in Q2 2025. Despite these limitations, Karri's proactive approach and dedication to providing high-quality service resulted in remarkably strong customer retention rates. She consistently went above and beyond to address client needs and resolve issues.

Karri paired strong customer service skills with the ability to be a motivated self-starter. She has an aptitude for problem-solving and demonstrates a strong ability to work effectively across various departments and teams. Her ability and willingness to take initiative made her a valuable asset to the organization. Karri is adaptable, resourceful, and seeks opportunities to improve processes and enhance the customer experience.

Karri's positive attitude, strong work ethic, and dedication to excellence make her an ideal candidate for any organization seeking a skilled and reliable employee. I am confident that she will bring the same level of commitment and success to her future endeavors.

Please do not hesitate to contact me if you require any further information.